FAQ - Thomas Gallant Jr Electrician Inc
Your questions answered — practical information about our services, safety, and process. Below are the most common questions we receive from homeowners, business owners, and facility managers in Westport and surrounding areas. If your question isn’t listed, call +1 (508) 496-3319 and our team will help.
General company & service questions
Are you licensed and insured?
Yes. Thomas Gallant Jr Electrician Inc is a licensed electrical contractor operating in Massachusetts. Our electricians are trained, insured, and follow the Massachusetts electrical code on every job.
What areas do you serve?
Our primary location is Westport, MA (161 Gifford Road). We serve Westport and neighboring South Coast communities. For specific service area boundaries, please call +1 (508) 496-3319.
How long have you been in business?
We have six years of experience providing residential, commercial, and industrial electrical services.
Scheduling & response time
Do you offer emergency or same-day service?
Yes. We offer same-day electrician service and prioritize emergencies like sparking outlets, burning smells, and complete loss of power to critical circuits.
How do I schedule service?
Call +1 (508) 496-3319 to schedule an inspection or emergency visit. We provide clear timelines and written estimates for non-urgent work.
Pricing & estimates
Do you provide written estimates?
Yes. After an on-site assessment, we provide a written estimate detailing scope, materials, timeline, and cost. Estimates are transparent and discussed before any work begins.
Are there hidden fees?
No. We provide clear written estimates and explain any potential additional costs that could arise from unforeseen conditions before proceeding.
Permits & inspections
Do you handle permits and inspections?
Yes. For work that requires permits, we manage the permit application and coordinate inspections to ensure code compliance.
Are there hidden fees?
No. We provide clear written estimates and explain any potential additional costs that could arise from unforeseen conditions before proceeding.
Safety & code compliance
Do you install AFCI/GFCI devices?
Yes. AFCI and GFCI devices are installed where required by code to improve safety and reduce risk. We recommend these protective devices for additional safety beyond code where appropriate.
What should I do if I smell burning or see smoke from an outlet or panel?
Turn off the main breaker if safe to do so, evacuate the area if there is any immediate danger, and call emergency services if you suspect a fire. Then call our emergency line at +1 (508) 496-3319 for immediate electrician response.
Specific service questions
How do I know if I need a panel upgrade?
Frequent breaker trips, flickering lights when heavy appliances run, or adding new major appliances often indicate a need for a service upgrade. We perform load assessments and recommend appropriate upgrades.
Can you replace knob-and-tube wiring?
Yes. We specialize in whole-house rewiring and knob-and-tube replacement to bring your home up to current safety standards.
Do you install generators?
Yes. We recommend and install generators, transfer switches, and provide ongoing maintenance to ensure readiness.
Do you install EV chargers?
Yes. We install Level 2 EV chargers with dedicated circuits and ensure proper service capacity for vehicle charging needs.
Maintenance & preventative services
Do you offer maintenance contracts?
Yes. We provide preventative maintenance plans for residential, commercial, and industrial clients to reduce the risk of emergencies and extend equipment life.
How often should I have an electrical inspection?
Older homes should have inspections every few years or when buying/selling. Commercial and industrial facilities typically require more frequent inspections according to usage and regulatory needs. We recommend at least an annual check for businesses and a periodic inspection for older homes.
Payment & warranty
What forms of payment are accepted?
We accept major payment methods; specific options will be provided on the estimate. Payment terms are discussed during proposal acceptance.
Do you warranty your work?
Yes. We stand behind the quality of our work and provide workmanship warranties on installations. Specific warranty details are included in the written estimate.
Safety & energy efficiency
How can I improve electrical safety in my home?
Install AFCI and GFCI protection, replace outdated wiring, add surge protection, ensure smoke detectors are operational, and schedule regular inspections. We can recommend a prioritized plan based on your home’s needs.
Are lighting upgrades cost-effective?
Yes. LED retrofits and smart controls reduce energy bills and maintenance while improving lighting quality. Many commercial clients see fast payback through lower energy usage.
Contact & escalation
Where can I reach you for emergencies or to schedule service?
Call our main line at +1 (508) 496-3319 for emergency and routine service requests.
What is your address?
161 Gifford Road, Westport, Massachusetts 02790, United States.
Contact & next steps
If you have additional questions or need a quick consultation about a specific electrical issue, our team is ready to assist. Call us at +1 (508) 496-3319 to arrange an inspection, emergency response, or to request a detailed estimate.